Valmori

At Valmori, our mission is to help Australians achieve the perfect sleep cycle night after night to eliminate the stress out of life. We continually develop and enhance our products for durability, comfort and consistency so that our customers can experience invigoration every night.

We produce the finest  Valmori mattresses made with natural and durable fabrics, materials and fabrications – we deliver our quality backed mattresses nationwide. Each Valmori mattress is meticulously inspected to ensure a long-lasting and consistent aesthetic for our customers’ home and lifestyle. Whether you’re looking for latex, spring or our award-winning hybrid mattresses – we’ve got your back.

Since 1963, quality has been our main purpose at Valmori. Our continual progress in research, design and development has since generated popularity in our products at world-renowned exhibition events. We continuously improve our manufacturing and innovation process to provide the best possible mattress at an affordable price.

We ship all Valmori mattresses directly to your doorstep with no extra costs.
Regional delivery are completely free.

Orders are typically prepared and shipped within 1-3 business days (excluding weekend and public holidays). Delivery to your home is estimated on average between 1-10 business days once shipped

Estimated delivery times at this time for available products once dispatched are:
Melbourne / Sydney / Brisbane (metro): 1-3 business days
VIC / NSW / SA / ACT / QLD: 5-10 business days
WA / TAS: 10-15 business days

We have a 100-day return policy, which means you have 100 days after receiving your item to request a return.

To start a Valmori return, you can contact us at info@valmori.com.au. If your Valmori return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at info@valmori.com.au.

Damages and issues

Please inspect your Valmori order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the Valmori item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.