Memory Rest Pillow Review
The Memory Rest Pillow available from Adairs is a great value, memory foam pillow. It has a soft and spongy feel that offers nice comfort, and still supports the neck and head well. The Tencel fibre cover is removable and washable so it is easily kept clean. It comes in a medium or high profile shape so you can choose what version suits you best. We liked the medium profile which is a good height for back and/or side sleepers. A very nice, standard shaped pillow.
To see Australia’s Best Pillows in 2020, click here.
| Comfort | |
| Support | |
| Build Quality | |
| Ventilation | |
| Value for Money |
Recommended Retail Prices
Medium profile: $99.99
High profile: $119.99
Contour Pillow: $99.99
Specifications
Our Downtime Memory Rest range provides you with the best quality pillow to aid in a great night’s sleep. Our high density memory foam moulds to the shape of your neck and head, whilst maintaining maximum support. This in turn allows correct neck and spinal alignment and relaxation during sleep. Our pillow core and cover have been treated with Ultra-Fresh for long lasting anti-microbial protection. Also to help keep you cool, and your pillow at its best, we have included a removable and washable Tencel eucalyptus fibre cover. Enjoy a great night sleep with Downtime Memory Rest pillows.
Memory Foam Standard Pillow: 45cm x 70cm
Material:
Casing: Polyester/ Tencel
Fill: Memory foam
Product Care:
Cover
Remove cover and wash in cool water.
Tumble dry low or line dry.
Foam core
Do not machine wash or tumble dry.
Spot clean only using mild soap.
Rinse and squeeze water out gently.
Let air dry away from direct sunlight and heat.
Returns and Exchanges
It is very important to us that you love your purchase. If it’s not quite right, you can return most items (exceptions outlined below) within 30 days, or if the product is faulty, simply return the product to our online team or to one of our stores, along with a proof of purchase, for a refund or exchange.
Exceptions:
*Custom furniture. Due to the individual specifications of each custom piece, we unfortunately do not offer cancellations, returns or exchanges for a change of mind. Should an item be deemed faulty or damaged, we will provide a replacement, exchange or refund. Please note: anticipated lead times are 12 to 14 weeks for any custom order or custom replacement order.
*Some items including quilts, underblankets and pillows cannot be returned, replaced or refunded due to health reasons, unless the product is faulty. Shipping fees are non-refundable.
Returning an Oversized Item
Contact our online team on 1300 783 005 to arrange delivery back to Adairs. In some cases you may also be able to return the item yourself to selected stores. This can be arranged with our customer service team, but not all stores can accept furniture returns due to space restrictions.
Please note: If you are returning the item because it is not quite right a fee will be charged for the cost of delivery back to Adairs. Of course, if the item is faulty you will not be charged this fee.
Find out more on our Satisfaction Guarantee page.
Shipping & Delivery
Standard Post Items
Our standard flat rate for shipping within Australia is $9.95. Purchases of $150 or over will be shipped free of charge within Australia.
Oversized Delivery Items
The standard rate for oversized delivery items varies from $20 – $80 depending on the item and quantity of items in your order. Delivery fees are calculated at checkout. Free shipping promotions do not apply to oversized delivery items which include most furniture, some rugs and larger homewares pieces.
Adairs uses third parties for delivery of any larger items outside Australia Post guidelines. You will be contacted by our delivery partners customer care team when your order arrives at their location in your state to arrange a suitable date and time. Deliveries are made Monday to Friday, between 9am and 6pm (Public holidays excepted).
Please note: Standard delivery includes delivery to the ground floor door of your building. Due to OH&S policies, the delivery driver is unable to enter your home and the product is not able to be taken upstairs without assistance. If you need help getting the item up stairs or into your home etc. you will need to discuss this with our customer service team and additional fees will apply.