Fill: 50% white goose down, 50% white goose feather. 250 gsm.
Piping: polyester satin covered with internal cord, 55% polyester, 45% cottonNote: For health and hygiene reasons, pillows, quilts, underlays, bed toppers, mattress and pillow protectors cannot be returned for a refund or exchange unless faulty or not as ordered.
Care :
We have spent many years of testing to understand how a product performs in actual day to day use, which in turn helps us to develop care instructions that will achieve the best longevity out of our products. This is what Sheridan and our customers expect and deserve.
Care instructions vary based on the constructions of each fabric and product so we have compiled some basic guidelines when it comes to caring for your Sheridan purchase.
How do I clean this item?
Dry clean only. Air dry regularly between laundering.
Note: Under the Health Act and for hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-refundable unless faulty.
Shipping and Returns
**Due to the COVID-19 crisis, we are currently experiencing delays with dispatch and delivery times. Please allow 10 – 14 business days for your items to be dispatched. Our team is working their hardest to process your orders in a timely manner. We thank you for you continuing support.**
STOCKED ITEMS (Excluding Rugs & Stocked Furniture)
DISPATCH TIME: 1-2 business days. Please allow an additional 5-7 business days for monogrammed items.
STANDARD DELIVERY – FREE for signed in members on orders over $150, otherwise $9.95.
Metro: 5 business days.
Regional: up to 8 business days.
EXPRESS DELIVERY – $20
Metro: Next business day delivery for orders dispatched before 10am.
Regional: 1-2 business days as per Australia Post website.
Tracking for both standard and express delivery is available through Australian Post using the tracking number in your dispatch email.
30 DAY RETURNS
Most stocked items (excluding rugs, stocked furniture, hygiene sensitive items) can be returned or exchanged within 30 days from the date of purchase using our prepaid returns label (extended to 60 days for purchases made from 14 March 2020 to 30 June 2020).
Return shipping is FREE of charge for members or $9.95 for all other customers, deducted from the final refunded price.
Candles, aroma reeds and fragrance can only be returned to a Sheridan boutique store (not to online) and must be returned sealed in original packaging. Please get in touch with our Customer Service Team if you wish to return one of these items.
Note: For health and hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-refundable unless faulty.
FAULTY RETURNS
We will accept returns for all faulty goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
For more information, please see refer to our full Shipping & Returns policy.