Downtime Memory Foam Topper – Product Information:
Our Downtime Memory Foam Topper is made from high density memory foam which moulds to the shape of your body whilst maintaining maximum support. This allows correct spinal alignment and helps to reduce pressure areas for a better night’s sleep. Our removable bamboo cover helps to keep you cool and your topper at it’s best. 5 year warranty.
Mattress Topper: All items sold separately.
Single Mattress Topper: 91cm x 188cm x 5cm thick x 45 density
King Single Mattress Topper: 107cm x 203cm x 5cm thick x 45 density
Double Mattress Topper: 137cm x 188cm x 5cm thick x 45 density
Queen Mattress Topper: 152cm x 203cm x 5cm thick x 45 density
King Mattress Topper: 180cm x 203cm x 5cm thick x 45 density
Cover: Bamboo (removable)
Fill: Polyester & Memory foam
With anti-slip fabric on the reverse side, the topper will sit on top of the mattress with little movement.
Downtime Memory Foam Topper – Product Care:
We don’t recommend to use an electric blanket with this Downtime Memory Foam Topper.
Returns and Exchanges
It is very important to us that you love your purchase. If it’s not quite right, you can return most items (exceptions outlined below) within 30 days, or if the product is faulty, simply return the product to our online team or to one of our stores, along with a proof of purchase, for a refund or exchange.
*Custom furniture. Due to the individual specifications of each custom piece, we unfortunately do not offer cancellations, returns or exchanges for a change of mind. Should an item be deemed faulty or damaged, we will provide a replacement, exchange or refund. Please note: anticipated lead times are 12 to 14 weeks for any custom order or custom replacement order.
*Some items including quilts, underblankets and pillows cannot be returned, replaced or refunded due to health reasons, unless the product is faulty. Shipping fees are non-refundable.
Returning an Oversized Item
Contact our online team on 1300 783 005 to arrange delivery back to Adairs. In some cases you may also be able to return the item yourself to selected stores. This can be arranged with our customer service team, but not all stores can accept furniture returns due to space restrictions.
Please note: If you are returning the item because it is not quite right a fee will be charged for the cost of delivery back to Adairs. Of course, if the item is faulty you will not be charged this fee.
Shipping & Delivery
Standard Post Items
Adairs uses Australia Post eParcel service for all standard post deliveries within Australia. Our standard flat rate for shipping within Australia is $9.95. Purchases of $150 or over will be shipped free of charge within Australia. For delivery time frames and more information click here.
Oversized Delivery Items
The standard rate for oversized delivery items varies from $20 – $80 depending on the item and quantity of items in your order. Delivery fees are calculated at checkout. Free shipping promotions do not apply to oversized delivery items which include most furniture, some rugs and larger homewares pieces.
Adairs uses third parties for delivery of any larger items outside Australia Post guidelines. You will be contacted by our delivery partners customer care team when your order arrives at their location in your state to arrange a suitable date and time. Deliveries are made Monday to Friday, between 9am and 6pm (Public holidays excepted).
Please note: Standard delivery includes delivery to the ground floor door of your building. Due to OH&S policies, the delivery driver is unable to enter your home and the product is not able to be taken upstairs without assistance. If you need help getting the item up stairs or into your home etc. you will need to discuss this with our customer service team and additional fees will apply.